Our Institution has a Site License, why am I being prompted to login?

This may mean that you are not being recognized as a site license customer for a given journal or article.


Please make sure that your administrative account is up-to-date with your current subscriptions and correct IP address(es).

To view your administrative account, please go to www.nature.com/libraries.

Enter your administrative username and password. If you do not know it, then please contact Customer Service.


Also, make sure that the article you are trying to access is covered by your subscriptions; for example, in order to access an article in Nature prior to 1997, your institution needs a separate site license to the Nature Archive.


If your subscriptions are current and your IP addresses are correct, but you are still being denied access to your subscribed titles, please contact us either through our Ask a Question facility or by using the relevant details below:


UK/Rest of World: email - institutions@nature.com , tel: +44 (0)207 843 4759

USA: email - institutions@us.nature.com tel: +1 888 331 6288

Japan, South Korea, China: Contact tel: +81 (0)3 3267 8769


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