Site Licence Access
- Site License Access Issue Help
- How do I update my institution's IP address(es)?
- How do I access my usage reporting?
- Where can I find my Customer ID?
- Our patrons are being asked to logon when we should have seamless access via IP address?
- Why does our institution’s usage reports show hits on titles that we do not subscribe to?
- How do I update my account with a new Customer ID?
- We have purchased a Site Licence. How do I activate online access?
- Why do I receive an error message when registering my institutional account?
- My institution has a Site Licence to a Nature Research title, but when I attempt to download a PDF article I am presented with a blank screen and/or an error message.