You will receive renewal notices approximately ten weeks before your subscription is due to expire. You will receive three before expiration and one afterwards.
If you continue to receive notices after you have resumed your subscription, then this is because a notice was already being sent to you. In such a case the notice may be discarded.
If you continue to receive renewal notices please contact us by using our Ask a Question facility, stating your Customer ID, and a member of our Customer Service team will investigate this for you. Alternatively, you can contact us by:
Telephone: (+44) 1256 302815
Fax: (+44) 1256 812358
Email: subscriptions@nature.com
Post:
Nature Publishing Group
Customer Services Department
Brunel Road
Basingstoke
Hampshire
RG21 6XS