I have purchased an article online but the link to the article in the confirmation e-mail is broken. What do I need to do?

If you have received a broken link to the article you have purchased please contact our Customer Service team with your email address and the article information (journal, volume number, issue and page numbers).

Please contact us by using our Ask a Question facility, using the drop-down menus to ensure that your enquiry goes directly to the member of staff best able to assist you.

We will always endeavour to respond to your query within one working day.

NPG would like to apologise for the inconvenience that this has caused to you


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