How can I obtain a hard copy receipt for my online article purchase?

If you would like a receipt for your records - please contact us with your request providing your Customer ID, order number, full name and your registered email address.


If you are unsure of your Customer ID or order number then please provide the name and the email address that was used for the transaction and the date of purchase (approximation if unknown). This information will help our staff to promptly locate your order and issue you with a receipt.

We will send this as a file attachment to the email address you have provided.

Please contact us by using our Ask a Question facility, using the drop-down menus to help your enquiry go directly to the member of staff best able to assist you.

 

*The Customer ID is included within the confirmation email sent to you after successfully completing the transaction process.


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